Dental Careers in Mount Pearl

Patient Care Coordinator

About us: 

At Mount Pearl Dental, we believe that brighter smiles lead to better days. Our experienced team offers a wide range of services, including general dentistry, children’s care, endodontics, cosmetic dentistry, dental implants, orthodontics, Invisalign®, and teeth whitening. We are committed to providing the highest quality care using advanced technologies such as Digital X-rays, iTero scanners, and i-CAT scanners. Our newly renovated clinic is centrally located in Mount Pearl, close to parks, walking trails, and recreational facilities, offering convenience and comfort for all our patients. 

Schedule:

Mon, Wed, Thurs 7:45-5:30

Tues 7:45-7:30

Fri 7:45-4

Sat (every second) 8:45-1:30

July and Aug no nights or Saturdays

Benefits of Joining Our Team:
• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

Compensation:

Hourly range from: $20.00/hr - $26.00/hr

Responsibilities:
• Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
• Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
• Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
• Effectively manage the recall system and accurately maintain the patient database
• Process referral letters and other patient correspondence upon receipt from the provider
• Manage and file all patient records and charts
• Demonstrate active listening and empathy to patients using effective communication skills

About You:
• Minimum 1 year of Administrator experience
• Clinical background considered an asset
• Experience with Dental software

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.